Returns & Exchanges
At DIXXON, we stand by the quality of our gear and want to ensure you are completely satisfied with your purchase. If your flannel doesn't fit or meet your expectations, you can return or exchange unworn and unwashed items within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process and select your items.
Choose Your Option
Select whether you would like to exchange your item for a different size, receive store credit, or get a refund to your original payment method.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in their original packaging with all tags attached.
Drop Off
Take your package to the nearest authorized shipping carrier location; once received at our warehouse, we will process your request within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing